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Client / Broker Statistics

Platforms and clients review credit usage and user activity from two complementary surfaces: the platform admin dashboard and the client's Organization Users embed.

Brokers list showing used and remaining credits per tier

Where to look​

ViewWhoWhat it shows
Client / broker list + plan bundlePlatform (admin dashboard)Remaining / used credits per client, top-up history
Credit bundle cardsClient (Organization Users embed)Live credits left / granted per tier
Users tableClient (Organization Users embed)End users, plans, created / updated dates
Request analytics (if enabled)Platform (admin dashboard)API call volume by client and endpoint

Credit bundle metrics​

Visible to the client at https://manage.iccandle.site/ under Credit bundle:

MetricMeaning
N leftCredits still available to assign on that tier
X of Y grantedCredits already assigned vs total for that tier
TOTALCombined left / granted across tiers
Progress %Share of the tier that is granted

Caption example: 12 of 50 credits assigned to your users.

Platforms set the totals via Top Up Clients. Clients only consume credits by assigning plans in the embed.

User activity in the Organization Users panel​

FieldMeaning
UserName and email
User IDStable user identifier
PlanCurrent plan (Standard, Pro, Expert, or No plan)
CreatedAccount created date (YYYY-MM-DD)
UpdatedLast update date (YYYY-MM-DD)

Use Search your users, the plan filter, and column sorting to focus on a subset. Select a user to open the detail drawer and see Current plan, Last active (when available), and credits left per tier before assigning.

Platform-side transaction history​

In the admin dashboard, expand a client / broker row (where supported) to load Bundle transactions:

ColumnDescription
DateWhen the top-up occurred
standard / pro / expertCredits added in that tier
TotalSum of credits in the transaction

Use this to reconcile platform top-ups against what the client still has left in the embed.

Request Analytics (admin)​

If your admin dashboard includes Request Analytics:

ControlPurpose
Date range / presetsLast 7 / 30 / 90 days or custom From / To
ClientFilter by client identifier
EndpointFilter by API path

Summary cards typically include Total requests, Unique clients, Unique endpoints, and Avg. per day, plus daily charts and client × endpoint breakdowns.

info

Confirm with iC Candle whether your platform account has Request Analytics enabled and which client identifiers map to your brokers.

Metric reference​

MetricSurfaceHow to read it
Credits leftEmbed Credit bundleCapacity still available to assign
Credits grantedEmbed Credit bundleCapacity already used by end-user plans
Plans per userEmbed users table / drawerCurrent entitlement
Top-up totalAdmin bundle transactionsCredits the platform added
API requestsAdmin Request AnalyticsTraffic volume for a date range